Roles Of Nonverbal Communication In Intercultural Interactions

Privacy and personal space are highly valued and verbal messages are explicit and direct and words are valued over their context (Bernstein, 2017). Similarly, facial expressions that convey different meanings in different cultures can result in miscommunication. To overcome these barriers, individuals need to be aware of and sensitive to the non-verbal cues of other cultures. Developing cultural competence and understanding the cultural norms and customs of others can help bridge the gap in intercultural communication and promote effective and respectful communication. Understanding and being aware of these different types of nonverbal communication is essential for effective intercultural interactions.

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Mediterranean Expressiveness

Western European and North American cultures generally interpret sustained eye contact as engagement, honesty, and respect. Professional contexts particularly emphasize eye contact as demonstrating confidence and trustworthiness. East Asian cultures—including Japan, South Korea, and parts of China—emphasize facial composure as social courtesy. Excessive emotional display, even positive expressions, can be interpreted as lack of self-control or social awareness. Business professionals operating in these regions must consciously override their instinctive interpretations.

Western Interpretation

A US American may think that a German is being unfriendly or distant because of his or her single hand pump, while a German may think that a US American is overdoing it with seven. Cultural awareness is the foundation of effective cross-cultural communication. Professionals should invest time in learning about the cultural norms, values, and nonverbal communication styles of the regions they work with. This knowledge can help anticipate potential misunderstandings and foster more meaningful interactions. Resources such as GlobeSmart® Guides, which contain relevant, research-backed information on 100+ cultures, are a helpful resource for increasing cultural awareness. Social status can influence nonverbal communication styles and interpretations.

• These results suggest that cultural norms and display rules influence how eye contact is perceived, rather than culture directly affecting physiological responses to eye contact.
• Non-verbal communication (which is perhaps the most important component of communication) responds to cultural rules.
• One reason for the disparities we see in how households divide time by gender may be that different genders have been acculturated to approach their bonding activities differently (Endendijk, et al., 2017).
• By enhancing our awareness of non-verbal cues and employing strategies for effective cross-cultural communication, we can create a more inclusive world that celebrates diversity.

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How do you feel when someone sits right next to you on a park bench, when there are many other park benches free? Crowded conditions in cities such as Hong Kong, Mumbai and Bangkok make it nearly impossible for people to experience privacy as we know it in the U.S. Privacy itself can be deemed offensive in some cultures who value a more communal-collectivistic way of living. Some languages have nonexistent or at minimum very different terms for the expression of privacy, indicating the minimal or different importance this concept plays in the lives of the people sharing this language. These differences can create discomfort and confusion when you accidentally violate someone’s space bubble. Visible attributes such as hair, clothing, body type, personal grooming, jewelry, glasses, backpacks, briefcases, and purses profoundly influence our communication encounters.